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Trade CRM

desktop applications

goal

Develop a system that allows you to serve orders coming from various sources (Site, marketplace platforms(Prom, Rozetka, Zakupka)) to systematize and distribute by sales sources, with a clear distribution by legal entities. Order processing time is reduced from 15 to 5 minutes. Due to automation, to reduce staff needed to receive orders.

goal

Develop a system that allows you to serve orders coming from various sources (Site, marketplace platforms(Prom, Rozetka, Zakupka)) to systematize and distribute by sales sources, with a clear distribution by legal entities. Order processing time is reduced from 15 to 5 minutes. Due to automation, to reduce staff needed to receive orders.

Solution

Integration of CRM, WMS - in a single working environment. As a result, the development received a unified system of interaction between the buyer and supplier, between different departments of the enterprise. As a result of the development, we reached the following indicators: one operator for a working eight-hour shift is able to process 240-280 orders, one packer is able to select and pack - 190-210 orders. A single work environment reduced the number of errors and improved the quality of service.

Solution

Integration of CRM, WMS - in a single working environment. As a result, the development received a unified system of interaction between the buyer and supplier, between different departments of the enterprise. As a result of the development, we reached the following indicators: one operator for a working eight-hour shift is able to process 240-280 orders, one packer is able to select and pack - 190-210 orders. A single work environment reduced the number of errors and improved the quality of service.

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